Hardware matched to the experience you need to run.
Reality helps source the right commercial displays, media players, touchscreen hardware, mounts, and enclosures for bitSHUTTLE® powered screen experiences, matched to your environment, your use case, and your budget.
Hardware built around the experience, not the spec sheet.
The right hardware for the right environment.
Reality evaluates your specific use case and environment before sourcing hardware. The categories below represent the types of hardware we help operators identify, source, and deploy.
Indoor Commercial Displays
Commercial-grade digital displays for retail, restaurant, and lobby environments, built for continuous operation in customer-facing settings.
Outdoor Displays
Weather-rated digital signage hardware for drive-thru, exterior-facing, and outdoor wayfinding environments where standard consumer displays are not appropriate.
Touchscreens & Kiosks
Interactive touchscreen displays and freestanding kiosk enclosures for customer-facing self-service, product exploration, and associate enablement.
Media Players
Purpose-built media playback hardware that runs bitSHUTTLE® content reliably, matched to the display type, connection requirements, and environment.
Mounts & Enclosures
Wall mounts, ceiling mounts, freestanding enclosures, and protective housing for retail and restaurant display installations.
Network & Deployment Accessories
Cabling, networking components, and supporting infrastructure for a reliable, store-ready digital signage deployment.
Interactive. Intelligent. Built for Retail.
Reality AIO Touch™
Turn touch screens into selling systems — unified hardware, secure kiosk software, commerce-ready functionality, and deployment support in one retail-ready system. Available in 9 screen sizes.
In the field
Installations in the wild.
Commercial displays and menu walls deployed with Reality.
Spectrum
Experience Zone
Capital One
Café lounge LED wall
Consulting engagement
Juice Press
Las Vegas video wall
Why sourcing screens alone rarely works.
The most common reason digital signage deployments underperform is that hardware, software, deployment, and support are handled by separate vendors with no shared accountability. Screens arrive but aren't imaged. Content management requires a separate platform no one is trained on. Monitoring is reactive or absent. Reality and bitSHUTTLE® close that gap: hardware sourcing, CMS, deployment, and monitoring are coordinated as one managed path.
- One partner for hardware, software, and field deployment
- bitSHUTTLE® CMS manages content from day one
- Reality Operatives handle imaging, configuration, and rollout
- Reality's Lab monitors the network after launch
- No gaps between the vendor who sold the screen and the one managing it
Reality Operatives
Deployed right from the start.
Reality Operatives handle the physical deployment work that determines whether a rollout goes smoothly. Hardware is imaged, configured, and tested before installation. Field deployment is coordinated across locations on a schedule designed to limit business disruption.
- Hardware imaging with correct OS and bitSHUTTLE® configuration
- Pre-installation testing to catch issues before they reach the floor
- Coordinated multi-location rollout scheduling
- Field installation with minimal disruption to store operations
- Post-installation verification before handoff
Reality’s Lab
Monitored after launch, not only at launch.
Reality's Lab provides ongoing monitoring of deployed screen networks. When a device goes offline, content fails to update, or a system issue surfaces, the Lab identifies it and works to resolve it before customers encounter a blank or broken screen. bitSHUTTLE® includes device health monitoring and alerting; Reality offers full-service support in which our team proactively monitors and takes action to address any issue.
- Continuous device health and status monitoring
- Content delivery verification across the network
- Issue identification before customer impact where possible
- Proactive triage and escalation for hardware and software issues
- Ongoing network status visibility for operators
From onboarding to ongoing support.
Onboarding
Reality works with your team to configure bitSHUTTLE®, connect integrations, and set up content structures for your locations before launch.
Device Setup
Hardware is imaged, registered in bitSHUTTLE®, and organized into device groups by location, display type, or campaign structure.
Rollout Coordination
Reality Operatives manage field deployment across locations, coordinating scheduling, installation, and post-install verification.
Monitoring
Reality's Lab monitors the deployed network continuously, watching for device health issues, content failures, and system alerts.
Issue Triage
When issues are detected, Reality triages and resolves them, covering both hardware-side and software-side problems.
Ongoing Support
Content, system, and platform support continues after launch, so your team has a partner when questions, changes, or issues come up.
Frequently asked questions
- bitSHUTTLE® is the content management and integration platform. Reality can source hardware and manage your deployment, or you can bring your own hardware and manage your own installation. When you work with Reality for hardware, the team evaluates your environment and budget, sources appropriate commercial hardware, and coordinates deployment through the Reality Operatives field team.
- Absolutely. Reality is built to work around your needs. We can source, configure, deploy, and support the hardware for you, or work with the hardware and installation approach you already have in place.
- Yes. Reality works with operators to identify appropriate commercial display hardware for their environment: indoor, outdoor, interactive, or menu-board contexts. Hardware is sourced matched to the use case and budget.
- Yes. bitSHUTTLE® kiosk mode is designed to run on touchscreen display hardware sourced and deployed through Reality. Touchscreen displays, freestanding kiosk enclosures, and appropriate media players are part of the hardware sourcing process.
- Yes. Reality can source weather-rated commercial displays for outdoor and drive-thru environments, including exterior-facing restaurant signage and outdoor wayfinding applications where standard indoor displays aren't suitable.
- Yes. Reality Operatives image hardware with the appropriate operating system and bitSHUTTLE® configuration and test it before shipping to locations. Pre-rollout testing is part of the standard deployment process.
- After deployment, bitSHUTTLE® gives your team ongoing control of content, campaigns, and device management. Reality's Lab monitors the deployed screen network and addresses system issues before they affect customers.
- No. The demo conversation is the right place to discuss your environment, locations, and use case. Reality's team helps evaluate what hardware is appropriate. You don't need a pre-selected list.
- Yes. Reality Operatives are organized for multi-location rollouts. Hardware can be staged, imaged, and shipped to locations on a coordinated schedule to limit disruption across stores.
- Yes. Reality's Lab provides continuous monitoring of deployed screen networks after launch, watching for device health issues, content failures, and system alerts, and triaging issues before they affect customers where possible.
- Both. bitSHUTTLE® is the software platform. Reality Interactive provides the managed service layer: hardware sourcing, field deployment through Reality Operatives, and ongoing monitoring and support through Reality's Lab.
- bitSHUTTLE® includes device health monitoring and alerting so issues surface in the platform. Reality offers full-service support in which our team proactively monitors and takes action to address any issue — identifying offline devices, content failures, and system alerts and initiating triage before customers encounter a blank or broken screen.
Start with a conversation about your environment.
Tell us about your locations, use case, and what you're trying to accomplish. The hardware discussion starts from there.